Customer service ain't easy bruh

I am really good at customer service. Like really good. But sometimes even the people who are the best at it, will get that one prick who will make them want to go to prison. This is how I felt at work yesterday. This dude was straight about to make me get my ass deported. He had absolutely no right to treat me in the manner that he did. And for me to retain my composure and not act on my feelings is proof of how much I have grown as a person. I remember once flipping out for getting a stern talking to for something I had no business doing in the first place. So to sit there and allow this ungodly treatment? Well I am glad my manager had stepped him.

So this is what happened:

Every Saturday in the Harbour, they have fireworks. Which are very clearly visible from my job. Most people like to go outside and watch them. So people leave their tables abandoned. Now normally this does not effect me because I'm never working in the restaurant. Except yesterday. I was ask to cleear and reset tables. So when everyone went outside to go see the fireworks, I tried to make a note of the tables that were empty and those who were coming back. Cool. Worked just fine for me. I knew what work I had to do. Once the fireworks ended, everyone returned to their tables as expected. So I'm coming back to the restaurant from the bar and this piece of shit human being stops me. He starts asking me why did I clear his table. Which I proceeded to say that I did not clear his table. That there were a few of us clearing tables.

I had no clue what he was trying to get at. This dick starts talking to me in a condescending way about why I shouldn't be clearing tables. Especially his. He then proceeds to insult my competence as a person because his table was cleared. Still, no fucking idea what he is talking about. So I'm standing there listening to him constantly disrespect me for something I had absolutely nothing to do with. Then he mentions his book that was on the table. Now this was the first time I have seen these guest all night. And this was my first interaction with them. So I am just absolutely clueless on what they had on their table. I also could not give two fucking shits. They are not my guest. I wasn't even dealing with guess that night. If someone needed something, I of course would help them. But for the most part, I let the servers take care of their own tables and guest. As they should.

Anyway, so he then goes on about his stupid fucking book. Speaking in a manner as if I didn't understand the word book. Like dude, first of all, I'm the only one of us who has English as a first language. So back the fuck up. Now at this point, I am struggling through apologizing for the inconvenience and am promising to go find were his book went. Yet he doesn't let me leave. He continues to sit there and say every possible insult he can think of. He finally "dismisses" me to go find his book. Now at this point, I feel my blood starting to boil. So I quickly walk away and grab a manager. The manager goes and does his manager things while I proceed to search for this damn book that he kept talking about. Mind you, he gave me no details on what it looks like. So I don't even know what I was looking for. But I eventually find it. Turns out, it wasn't even a fucking book at all. It was a planner.

I bring the book to the table and instead of a thank you, like any decent person would say, he continued to talk down to me. This fucking man was apparently not finished with the insults either. Just saying the same things over and over. So at this point, I am so fucking pissed. And it started to show on my face and slightly in my tone when I spoke to defend myself. So he then proceeds to make the insults more and more hurtful. That is when my manager physically pushed me out of the way and told me to go in the back. Which I am glad he did. I was ready to curse him out in the middle of th restaurant. And I need my job. I am out here on a visa. A bitch can't catch a case and end up on locked up abroad. I was so pissed. Sometimes when I get that pissed, I cry.

So I go in the back and I shed my tears. Not many. Just a couple to get the steam out. My manager comes back and tries to give me a pep talk on the shit that I already knew. I'm like, I not crying because what that excuse of a human said to me. No. He can go fuck himself with every rusty infected rod out there. He can go kick rocks with no shoes on, on burning asphalt in a volcano. I was crying to release my frustration over the fact that I could do nothing. I felt powerless. I have been in this industry for a long time. I know I will get people like this. But when I do, I need a minute to release my frustration. Before a bitch feel the need to pop a cap in someones ass. I don't need a fucking pep talk. I know he was trying to help, but it was so not working. And I had every right to feel the way that I did.

But that is ok. I got through it. But I knew I would. I just needed my minute. Plus, there is a special place in hell for people like that. I will personally set up the room for them. Leaving mints on pillows and shit. If you are a piece of shit like this guy was, you need not go out anywhere in public. Don't ruin everyone else's life by making them interact with you. Thanks much.

Here some photos

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Das crew. Clearly not sober.

I uh. I have no fucking idea what this is,

Chips and Eyes!!! Went to Manly today and tried something new. It was actually pretty good!